No paper invoices will be mailed--only an email will be sent.
When your hosting service comes up for renewal, you will receive email
notification 30-days prior to the renewal date. The email will inform you that your
hosting service is up for renewal and that the primary credit card on file will be automatically
charged for payment. You will be provided with a link to login to the control panel
to make changes to your account, including adding/deleting credit cards, or cancel hosting.
If you do not cancel hosting, your primary credit card will be charged on the
day before your actual renewal date. If the primary credit card on file is successfully
charged, you will be sent, via email, a statement showing a zero balance. If the credit
card does not charge successfully, you will be sent an email notifying you of this. You
will then have an oppurtunity to update the credit card on file. After 7-days, our
system will again attempt running the primary credit card. If the credit card still does
not successfully charge, your hosting services will be put in 30-day cancellation pending
mode, and an email will be sent informing you of this action. This mode shuts down
all services, except the Account and Billing/Renewal tabs in your control panel. This
gives you ample time and oppurtunity to update your credit card information on file. If
no changes are made within 30-days, your account then goes into permament cancellation mode, and
all of your setting, emails, and site files are deleted, and your account is closed.
An email will be sent to all hosting clients 30-days before this new billing/renewal
plan is put into place. If you have any questions or comments regarding this new billing
method, please send an email to: firstname.lastname@example.org
III. MailScanner with Spamassassin and Sophos Anti-Virus Installed:
We installed and have been testing/monitoring MailScanner with SpamAssassin and Sophos Anti-virus
software for the past year, and to date, have prevented more than 100,000 SPAM emails from reaching
our clients.. We have also cleaned viruses and other vermin from 100% of all emails sent
into, or out of, our mail servers. This combination of MailScanner/SpamAssassin/Sophos is
absolutely incredible, as it does an excellent job of cutting SPAM to almost nothing, and eliminates
all virus threats BEFORE they ever get to your system.
Working out all the details of installing this incredible software on our Linux
Sendmail server took many months of careful planning. If you know of a company that would
like to reduce their SPAM and virus content dramatically, please have them call us. We
can either setup a MailScanner enabled mail server at their company site, or we can host it for them
in our data center for a very low fee (typically about $150.00 per month). We have many
clients doing this with us, and they enjoy 99.9% uptime and SPAM and virus free emails.
IV. Major Control Panel Upgrade in Progress:
The WebAssist Control Panel is undergoing a major revision upgrade.
In addition to the changes to the Billing/Renewal method described under II. above, the following
features will be added/repaired/upgraded:
Ability to add/change/delete POP email accounts
Ability to add/change/delete ODCB System DSNs
Ability to make changes to DNS for your domain
Ability to STOP/START Website
Ability to add/remove MS Front Page Extensions
Ability to upgrade your hosting plan or add features
Ability to manage file/folders under your website
Ability to define a 3rd contact type, "Technical Contact"
V. System Memory Upgrades:
To improve the performance and reliability of several web/email servers,
we will install a substantial amount of memory in several key servers over the next few
weeks. These upgrades will be done during off-hours to minimize downtime.
Check back here from time to time to check on our upgrade(s) progress!